Non-binding inquiry:

Info / GTC

Here you will find important information about your holiday in the Rainberghof apartment house in the Rauris Valley and the General Terms and Conditions (GTC).

If you want to know more, contact us. We are always available for you.

Availability of rooms on the arrival and departure days:

Check-In (arrival): from 2:00 p.m.
Check-Out (departure): to 9:30 a.m.

Non-smoking rooms with balcony:

All rooms in the Rainberghof apartment house are non-smoking rooms.
You may smoke on the balcony.

Pets:

You can gladly bring small animals (dogs, for example) after prior agreement. The cost for each four-legged friend is EURO 6.00 per day, without food.

Travel cancellation insurance (recommended):

A hotel booking is a sales contract. If you cancel, arrive late, leave early etc., there will be cancellation fees. The general terms and conditions of the Austrian hotel contract apply. If there is a last minute cancellation or no-show, we have the right to charge up to 90% of the total cost.

Everyone can have something come up last minute (illness, accident, etc.). So, we advise that your take out travel cancellation insurance.

Cancellation insurance

We recommend Elvia hotel cancellation insurance. You can take out your cancellation insurance right online.

Cancellations:

Room cancellations are only valid in writing. The following costs apply:

up to 3 months before arrival, no fee, up to 1 month before the arrival day, 40% of the total package price
up to 1 week before the arrival day, 70% of the total package price
during the last week before the arrival date, 90% of the total package price
The entire amount must be paid if you leave early.

Cancellation conditions

The Austrian hotel regulations apply.